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Help And FAQs

General What do I do if I have a large item which cannot be posted
Can I use the message board if I am not registered?
What should I do if I haven't received an item?
I cannot find an answer to a question I have.
 
Browsing Is the 'Swap' part of the site the same as 'Buy Now'?
How do I look at the 'Swaps' as well as the 'Buy Now' section
I want to ask a question about an item, how do I contact them?
Can I only swap with the people in my area?
Can I look for a specific plant locally?
 
Buy Now How do I pay for a 'Buy Now' item?
How much will it cost to put an item on to sell?
As a seller, if I only accept cheques do I need to state that in the description/information part?
 
My Account How do I 'top-up' my account?
I am trying to add an item for swapping, but it will not let me
Can I add more than one photo?
I have registered but I can't put details on.
How do I activate my account?
I have added some photos, but I need to delete one of them, can I do that?
If I have added too many items, can I delete some of them?
What do I do if I already have a PayPal account?
Do I have to put a photo on?
Do I need to put latin names on for my plant?
I'm having problems logging on, what should I do?
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If you would like to contact us then please email: admin@gardenswapshop.co.uk

 

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