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Help And FAQs

General	What do I do if I have a large item which cannot be posted
	Can I use the message board if I am not registered?
	What should I do if I haven't received an item?
	I cannot find an answer to a question I have.

Browsing	Is the 'Swap' part of the site the same as 'Buy Now'?
	How do I look at the 'Swaps' as well as the 'Buy Now' section
	I want to ask a question about an item, how do I contact them?
	Can I only swap with the people in my area?
	Can I look for a specific plant locally?

Buy Now	How do I pay for a 'Buy Now' item?
	How much will it cost to put an item on to sell?
	As a seller, if I only accept cheques do I need to state that in the description/information part?

My Account	How do I 'top-up' my account?
	I am trying to add an item for swapping, but it will not let me
	Can I add more than one photo?
	I have registered but I can't put details on.
	How do I activate my account?
	I have added some photos, but I need to delete one of them, can I do that?
	If I have added too many items, can I delete some of them?
	What do I do if I already have a PayPal account?
	Do I have to put a photo on?
	Do I need to put latin names on for my plant?
	I'm having problems logging on, what should I do?

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Contact Us

If you would like to contact us then please email: admin@gardenswapshop.co.uk